Urgent Care Centre (UCC)
We provide care to patients with acute undifferentiated conditions, including medical emergencies 24 hours daily. As part of the NUHS cluster, we collaborate closely with our primary care partners via the GPFirst programme.
Conditions Treated
We provide treatment for patients presenting with urgent and emergent illnesses and injuries, excluding specialist treatment for:
- ENT/Eye conditions
- Obstetrics and Gynecological conditions
- Psychological/Psychiatric conditions
- Conditions requiring emergent surgery
If required, patients may be transferred to NUH for subspecialty care. We can also arrange for after visit follow-ups within the NUHS cluster.
UCC Charges
UCC charges start from $125, after 50% government subsidy. The $125 covers doctor consultation, standard X-ray, basic laboratory tests, and standard medication. Additional charges will apply for non-standard services, treatments, and medication.
We appreciate payment collection at registration, to reduce the wait time during discharge. Thank you for your understanding and cooperation.
UCC Review Clinic (URC)
Certain cases can be followed up in the UCC. We aim to provide continuity of care for UCC patients and reduce the burden on specialist clinics and primary care, especially for patients with acute conditions requiring one-off follow-ups. URC charges start from $35.
Extended Diagnostic Treatment Unit (EDTU)
We provide an extended duration of care to patients up to 24 hours, serving to provide definitive treatment and facilitate a safe discharge back home. A stay in the EDTU is Medisave claimable.
Information You Need For Your Visit to the Urgent Care Centre
Priority 1 - Emergency Medicine Department
Life-threatening conditions that are attended to immediately such as:
- Severe injuries
- Severe bleeding
- Breathlessness or severe chest pain
- Acute stroke symptoms
If you present with any of the conditions above, please head to the Emergency Department to be seen immediately.
Priority 2 - Urgent Care Centre (UCC)
Medical conditions which require early attention and assessment such as:
- Limb fractures
- Mild chest pain or breathlessness
- Head injuries with bleeding
- Falls with multiple injuries
If you present with any of the conditions above, please head to the nearest Emergency Department/UCC for an early review.
Priority 3 - Non-Emergency
Minor conditions which can be seen by a General Practioner (GP) such as:
- Sprains
- Nosebleeds
- Minor injuries
- Flu
- Fever
- Cough, running nose
- Vomiting
- Diarrhoea
If you present with any of the conditions above, please consider a visit to your nearest GP instead.
For registration at UCC, please bring along the original copies of the following documents:
1. Identification Documents:
- NRIC / Birth Certificate / Digital NRIC via Singpass App or
- Passport or
- Other identification documents (e.g. Work Permit, Employment Pass, S Pass)
2. Medical Benefits Documents (if applicable, subject to eligibility):
- Civil Service Card (CSC)
- Letter of Guarantee (Employer or insurance company) – for admissions
- Blood Donor Card
Our 24-hour Urgent Care Centre is located in Zone A, A01-05.
Patients are encouraged to make E-Payment upon discharge via the oneNUHS App, Self-Payment Kiosk, AXS or Paynow QR on Invoice. For more information on payment, please click here.