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For Patients & Visitors

Request for Medical Report

​For Medical Report requests, please apply via the OneNUHS App.

Please follow the attached user guide to find out how to submit your medical report request(s) via the OneNUHS App.

Type of Application

Fee (inclusive of GST)

Estimated Processing Time

Ordinary Medical Report$100.90
8 weeks
​Specialist Medical Report
​$201.90
​8 weeks
Insurance Form$100.90
8 weeks
Memo$20.20
8 weeks
Discharge Summary$11.10
7 working days
Lab Results$11.10
7 working days


**Please add your child/parent as dependent in OneNUHS app if you are applying on their behalf.

Download the OneNUHS App via the Apple App Store (IOS) or Google Play Store (Android).

If you are requesting for a medical report type that is not available via the OneNUHS App, or are requesting for a medical report on behalf of another person, please complete Form A with one of the following form (s) (where applicable) with necessary supporting documents: 

The Patient / Child below 21 years old / Spouse / ParentForm A
Authorisation for Collection of Medical ReportForm B
Deceased PatientForm C
Mentally Incapacitated Patient Form D
Foreign Worker who has left Singapore or is missingForm E


A request can be made via the following methods:

For OneNUHS Report Types:

  • Apply via the OneNUHS App (under "Medical Report Request" module).
    Download the OneNUHS App user guide for requesting your medical reports here or watch the video tutorial below.

For non OneNUHS Report Types:

  • Apply via post to Medical Records Office, Alexandra Hospital, 378 Alexandra Road, Singapore 159964

  • Apply via email to AH_Medical_Records@nuhs.edu.sg.


Please be informed that any request for medical report will only be processed upon the receipt of the following items:

  • Completed signed application form
  • Required supporting documents
  • Payment of the medical report fees 


Cancellation Policy

There will be no refund provided upon cancellation of investigation results, duplication of medical certificate and discharge summary. 

For cancellation of all other reports, an admin fee of one-third the report price will be levied. No cancellation will be allowed once the report has been written by the doctor.





 

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